Frequently Asked Questions
Find quick answers to the most common questions about shopping with CozyGlow. If you need further assistance, our support team is always happy to help.
1. How long does shipping take?
We offer FREE worldwide shipping on all orders. Most orders are delivered within 7–10 business days, depending on your destination and local carrier.
2. Do your night lights require batteries?
It depends on the product. Some of our night lights are USB-powered, some plug directly into a wall outlet, while others operate with replaceable batteries. Please check the product description for detailed specifications before purchasing.
3. Are your motion sensor lights automatic?
Yes. Our motion sensor lights automatically turn on when motion is detected in low-light conditions and turn off after a period of inactivity, depending on the product model. They're perfect for hallways, bedrooms, stairways, and nurseries.
4. Can I return my order if I'm not satisfied?
Absolutely! We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, simply contact our customer support team, and we'll guide you through the return process.
5. Are your LED lights energy efficient?
Yes. Our LED lighting products are designed to provide bright, comfortable illumination while consuming minimal energy. They deliver long-lasting performance and help reduce everyday power consumption.
6. How can I contact CozyGlow?
Our customer support team is always here to help.
Email: support@cozyglow.rest
Whether you have questions about your order, shipping, returns, or our products, we'll be happy to assist you as quickly as possible.
Still Need Help?
If you couldn't find the answer you're looking for, please don't hesitate to contact us. Our friendly support team is committed to providing prompt and professional assistance to ensure you have the best shopping experience with CozyGlow.