Legal notice

This Legal Notice applies to the website cozyglow.rest and the products and services offered by CozyGlow.

1. Website Operator

The website is operated by:

CozyGlow
2266 Napier St
Vancouver, BC V5L 2P2
Canada

Email: support@cozyglow.rest
Phone: +1 604 839-6690
Website: cozyglow.rest
Established: 2023

2. General Information

The content provided on this website is for general product, commercial, and informational purposes.

We make reasonable efforts to keep website content accurate and current. However, we do not guarantee that all descriptions, prices, specifications, photographs, availability details, or delivery estimates will always be free from minor errors.

We reserve the right to correct errors and update content where reasonably necessary.

3. Product Use Disclaimer

CozyGlow products must be used according to:

The product description;
Applicable instructions;
Voltage and plug requirements;
Safety warnings;
Intended environmental conditions;
Applicable laws and electrical standards.

The customer is responsible for confirming product compatibility before use.

Products must not be:

Used with incompatible voltage;
Exposed to water unless specifically rated for such use;
Modified, opened, rewired, or repaired without authorization;
Used when visibly damaged;
Covered with fabric or placed near flammable materials;
Treated as toys unless expressly designed and certified as toys.

Children should use or be near electrical lighting products only with appropriate adult supervision.

4. No Medical or Emergency Use

Products sold by CozyGlow are designed for general household lighting, decoration, convenience, and ambience.

Unless expressly stated, they are not:

Medical devices;
Therapeutic devices;
Emergency lighting systems;
Fire detection systems;
Security systems;
Professional electrical equipment.

Product descriptions should not be interpreted as medical, engineering, or professional safety advice.

5. Electrical Safety

Electrical products may present risks when improperly selected, installed, powered, or used.

Customers should verify compatible voltage, plug type, certification, placement, and operating conditions before use.

Health Canada advises purchasers to check for recognized certification marks on electrical products that plug into Canadian outlets.

6. Intellectual Property

Unless otherwise stated, the website and its content are protected by applicable intellectual property laws.

The CozyGlow name, brand presentation, website design, written content, graphics, photographs, and other materials may not be copied, modified, distributed, republished, or used commercially without written permission.

Product and company names belonging to third parties remain the property of their respective owners.

7. External Links

The website may contain links to third-party websites or services.

These links are provided for convenience. CozyGlow does not control and is not responsible for third-party:

Content;
Privacy practices;
Availability;
Security;
Products;
Services;
Terms and policies.

Accessing external websites is at the user’s discretion.

8. Accuracy and Availability

We may change or discontinue website content, product variations, promotions, prices, or availability without prior notice, subject to completed orders and applicable law.

We do not guarantee uninterrupted or error-free access to the website.

9. Limitation of Responsibility

To the extent permitted by law, CozyGlow is not responsible for loss arising from:

Improper product use;
Incompatible electrical systems;
Failure to follow instructions;
Unauthorized modifications;
Third-party websites;
Carrier or customs delays;
Events outside our reasonable control.

Nothing in this Legal Notice excludes liability or consumer rights that cannot lawfully be excluded.

10. Product Safety and Recalls

CozyGlow may contact customers if we become aware of important safety instructions, corrective actions, or recalls concerning a purchased product.

Customers should stop using a product affected by a recall or safety notice and follow the instructions provided.

Health Canada maintains consumer-product safety and incident-reporting resources for consumers and businesses.

11. Privacy and Personal Information

Personal information submitted through the website will be handled in accordance with our Privacy Policy and applicable privacy legislation.

Personal information should be collected, used, and disclosed only for identified and appropriate purposes, with consent where required.

12. Governing Law

This Legal Notice is governed by the applicable laws of British Columbia and the federal laws of Canada.

Mandatory rights available to customers under the laws of their province, state, territory, or country remain unaffected.

13. Changes to This Legal Notice

We may amend this Legal Notice when our business practices, products, website features, or legal obligations change.

The current version will be identified by the “Last updated” date.

14. Contact

For questions concerning this Legal Notice, contact: